Shipping and Delivery information

At Whitepouches.com, we offer fast and reliable international shipping with both DHL and UPS. Below is a step-by-step guide on how we process and ship your orders.

Step 1

Placing Your Order

First, check that we can sell pouches and ship to your country in the list below.
We process all orders Monday to Friday, with a cutoff time of 16:00 CET.
Orders placed before the cutoff time will be shipped the same day.
You will receive an order confirmation email once your order is placed.
We ship all orders from our local warehouse in Sundsvall, Sweden

Step 2

Shipping Process

We offer shipping via:

🚀 DHL Express – Fast international delivery with tracking.
🚀 UPS – Reliable global shipping with customs handling.

Once your order has shipped, you will receive a shipping confirmation email with a tracking link.
Estimated delivery times depend on the destination country and selected shipping method.
Note that shipping options available depend on destination country.

Shipping Method	Estimated Delivery Time	Tracking Available
DHL Express Europe	1-2 business days	✅ Yes
UPS Express	1-2 business days	✅ Yes
UPS Standard	3-5 business days	✅ Yes
DHL Parcel	3-5 business days	✅ Yes

Step 3

Customs & Import Regulations

Each country has its own import rules and regulations. In some cases, shipments may require customs clearance before delivery.

Customers may be required to pay import duties and taxes before receiving their order.
Some countries have restrictions on nicotine products. Please check with your local customs authority before ordering.
In certain countries nicotine pouches are handled as regulated items, customs processing may take additional time.

💡 We recommend monitoring your tracking link for updates on customs clearance.

Import Fees & Taxes

Depending on your country, you may be required to pay customs fees, import taxes, or other government-mandated charges. These fees vary based on:

Product value
Local tax rates (VAT, Sales Tax, etc.)
Applicable Import duties
Customs handling fees

🚀 To check estimated sales tax and VAT rates for your region, visit your local government customs information.

Import Limits & Regulations for Nicotine Pouches

Certain countries restrict the quantity of nicotine pouches that can be imported for personal use. These limits vary. Before placing your order, verify the import restrictions in your country.

Where do Whitepouches.com Ship and Deliver to?

Find all the countries we sell and ship nicotine pouches to. A green mark indicates full delivery service, while an orange mark indicates delivery restrictions.